Education, Social Impact

Impact Hub Global Seeks Managing Director

BFI Outreach Partner Impact Hub Global is seeking a Managing Director for Global Membership Experience Development.

This person will have ownership and responsibility for delivering a world class global membership experience, with a primary focus on driving business growth at scale through entrepreneurial action and a solid understanding of digital strategy and technology. She/he will lead Impact Hub’s understanding about how technology and media can build an even stronger global community and re-shape our business.

For a full job description and instructions on how to apply, click here.


Please note the below profile is the ideal candidate. We understand each individual is unique and will have a mix of experiences and skills from amongst the list provided, which will further focus the role.


7, ideally 10+ years’ experience operating at a senior level.
A proven record of success at building a new business line/large programme or a start­up and bringing it to a successful scaling phase (ideally within the tech, virtual community building areas and preferably with a social focus).
Real business acumen, practical experience and an ability to learn and drive entrepreneurial action.
Ability to innovate, challenge the status ­quo, rally various stakeholders in supporting change efforts and overseeing effective execution.
A proven record in managing technical teams, engineers and third­-party vendors in the development and deployment of quickly­ adopted technology.
An understanding of financial management and management principles and techniques, previous record of success in managing budgets of 1­5 mil EUR.
Experience working in different global cities and business cultures, with a sophisticated, curious, and fun approach to collaboration across time zones, languages, and economic paradigms (consider that we have Impact Hubs in Athens, San Francisco, Singapore, Caracas, Moscow and Dubai, among many other locations outside of the OECD).
Fluidity with post ­hierarchical working environments, where gender and ethnic diversity are a baseline, mindfulness is an expectation, and co-­creation is a way of life. Impact Hub Company has been operating under the principles of Holocracy for the past years, and is now deepening the practice to include the Impact Hub Association Board as well as the network of co­founders, investors and senior staff at Impact Hubs around the world; a group of people we call Makers.
Knowledge and experience of the social economy sector and a high level understanding of sector trends, approaches, threats and opportunities.
A motivational leadership style that appropriately balances servant leadership and direct agency in line with Impact Hub network values of trust, collaboration and courage.
(Preferred) Graduate level education, preferably with a higher degree in a management discipline or a professional qualification.


Role: full­-time; 25 days of holidays + public holidays as per country of residence; Impact Hub membership provided.
Location: Impact Hub countries, with a preference for technology & media innovation hotspots (including but not limited to New York and US East Coast, London, Berlin, Nairobi, Recife/Sao Paulo). Relocation arrangements possible.
Remuneration: base salary commensurate with experience; further local living cost adjustment depending on location; variable pay and additional allowances to be discussed and agreed within the application process.
Contract (employment): permanent contract with yearly performance appraisal and 3 years re­appointment, 6 months trial period; 3 months notice period.
Reporting to: Impact Hub Association Board of Directors.
Further information pack available upon application and request.